At 92paj, your personal data is treated with the same care we apply to your gaming experience. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have as a Pakistani player on our platform.
Everything 92paj does with your personal data is guided by six core principles. These are not just legal obligations — they reflect how we believe your information should be handled as a player trusting us with their details.
92paj only collects personal data that is genuinely necessary for operating your account, processing payments, and meeting our legal obligations. We do not collect data speculatively or in excess of what is needed for a clear, defined purpose.
All personal data held by 92paj is stored on secure, encrypted servers. Access is restricted to authorised personnel only and governed by strict internal data handling policies. Your JazzCash, EasyPaisa, and bank details are never stored in plain text.
92paj will never sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared externally only where required by law, strictly necessary for platform operations, or with your explicit prior consent.
We explain in plain English exactly what data we hold, why we hold it, and how long we keep it. This Privacy Policy is written to be read and understood by players in Pakistan — not to obscure our practices behind impenetrable legal language.
You have the right to access, correct, and in some cases delete the personal data 92paj holds about you. We honour these rights promptly. Requests can be submitted to [email protected] and are typically handled within 30 days.
92paj operates under an international gaming licence and is subject to associated data protection and anti-money laundering obligations. Our data practices are reviewed regularly to maintain compliance with applicable international standards.
Important: This Privacy Policy forms part of your agreement with 92paj. By registering an account or using the 92paj platform, you confirm that you have read and understood how we collect and process your personal data as described in this document. If you have questions at any point, contact us at [email protected].
1.1 92paj ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of all players and visitors who interact with the 92paj platform, accessible at https://92paj.com (the "Platform").
1.2 This Privacy Policy describes how 92paj collects, uses, stores, shares, and protects personal information in connection with your use of the Platform, including all casino games, sports betting markets, payment services, customer support interactions, and promotional activities.
1.3 This Policy applies to all users of the 92paj Platform, including registered account holders, visitors who have not yet registered, and individuals who interact with us by email or through our support channels.
1.4 By accessing or using the 92paj Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform immediately.
1.5 This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
2.1 92paj collects the following categories of personal data from players and platform users:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address (city, province) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account references, HBL / UBL / Meezan bank account details (masked), transaction history | Deposit, withdrawal & KYC |
| Gaming Data | Bet history, game sessions, wins, losses, bonus usage, wagering activity | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Every platform visit |
| Communications Data | Support chat transcripts, emails, feedback submissions | Customer support interactions |
| Preference Data | Language settings, notification preferences, responsible gaming tool elections | Account settings |
2.2 Sensitive Data. 92paj does not intentionally collect special categories of sensitive personal data (such as health data, racial or ethnic origin, religious beliefs, or political opinions) unless specifically required for responsible gaming assessments or legal compliance purposes, and only with your explicit consent where applicable.
3.1 Directly from You. The majority of your personal data is collected directly when you register an account on 92paj, complete identity verification, make a deposit or withdrawal, contact our support team, respond to a survey, or participate in a promotion.
3.2 Automatically. When you access the Platform, we automatically collect technical data including your IP address, device identifiers, browser type, operating system version, pages visited, session duration, and referring URLs. This is collected via server logs, cookies, and similar tracking technologies.
3.3 From Third Parties. We may receive information about you from third-party identity verification providers, payment processors (such as JazzCash, EasyPaisa, and partner banks), fraud detection services, and credit reference agencies where this is necessary for KYC compliance or the prevention of financial crime.
3.4 From Public Sources. In connection with our anti-money laundering and responsible gaming obligations, we may cross-reference information against publicly available regulatory watchlists, sanctions databases, or self-exclusion registers.
4.1 92paj uses your personal data for the following purposes:
4.2 92paj does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by our fraud prevention or AML systems, in which case you have the right to request human review of any such decision.
5.1 92paj processes your personal data on the following legal bases:
6.1 92paj does not sell your personal data. We share your data only in the limited circumstances described below:
6.2 All third parties who receive your personal data from 92paj are required to process it only for the specified purpose and in accordance with applicable data protection standards. We do not permit third-party recipients to use your data for their own independent marketing purposes.
Pakistan-Specific Note: Payment data shared with JazzCash, EasyPaisa, and partner banks in Pakistan is governed by the terms and privacy policies of those providers in addition to this Policy. We recommend reviewing their policies to understand how they handle your transaction data independently.
7.1 92paj uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, maintain your login session, and collect usage analytics.
7.2 The following categories of cookies are used on the 92paj Platform:
7.3 You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the Platform, including your ability to complete the 92paj login process.
7.4 We do not use third-party advertising networks or allow external advertisers to place cookies on the 92paj Platform.
8.1 92paj retains personal data for as long as necessary to fulfil the purpose for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes or enforce our agreements.
8.2 The following indicative retention periods apply:
8.3 When data is no longer required for any active purpose and its retention period has expired, 92paj will securely delete or anonymise it in accordance with our data destruction procedures.
9.1 92paj implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:
9.2 Data Breaches. In the event of a personal data breach that poses a risk to your rights and freedoms, 92paj will notify affected players without undue delay and will report the incident to relevant authorities as required by our operating licence conditions.
9.3 While 92paj takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a responsibility to protect your 92paj login credentials and to report any suspected unauthorised access to your account immediately.
10.1 As a 92paj player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]:
You have the right to request a copy of the personal data 92paj holds about you, including what categories of data are held, for what purpose, and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations.
You may request that we restrict processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved, or where you have objected to processing based on legitimate interests.
Where processing is based on your consent or a contract, and is carried out by automated means, you may request that we provide your data in a structured, machine-readable format.
You have the right to object to processing based on legitimate interests, and to object to your data being used for direct marketing purposes at any time, with immediate effect.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal. Contact us or update your account preferences to withdraw consent.
10.2 92paj will respond to all rights requests within thirty (30) days. In complex cases we may extend this by a further two months, with notice to you. We will not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.
11.1 The 92paj Platform is strictly restricted to individuals aged 21 and above. We do not knowingly collect, process, or retain personal data belonging to anyone under the age of 21.
11.2 Age verification is conducted as part of the registration and KYC process. Where we discover that an account has been registered by or on behalf of an individual under 21, we will immediately close the account, refund any deposits made (net of any withdrawals), and securely delete all associated personal data to the extent permitted by our legal obligations.
11.3 If you believe a minor may have registered or accessed a 92paj account, please contact us immediately at [email protected]. We take such reports seriously and will investigate promptly.
21+ Policy: 92paj maintains a strict 21+ age policy across all Platform services. This applies equally to casino games, sports betting, Dragon and Tiger, PP Live, cricket betting, and all slot games. Age verification cannot be bypassed or waived under any circumstances.
12.1 92paj operates under an international gaming licence, and some of the third-party service providers and technology partners we work with may be located outside of Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.
12.2 Where such transfers occur, 92paj ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. Safeguards may include contractual clauses, certification schemes, or adequacy decisions.
12.3 By using the 92paj Platform, you acknowledge and consent to such international transfers of your data to the extent necessary for the delivery of Platform services, including payment processing via JazzCash and EasyPaisa partner networks.
13.1 The 92paj Platform may, on occasion, contain references to third-party services or content. 92paj is not responsible for the privacy practices or data handling policies of any third-party websites or services. This Privacy Policy applies solely to personal data collected and processed by 92paj in connection with the Platform.
13.2 We encourage you to review the privacy policies of any third-party services, including your payment provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), that you use in connection with your 92paj account, to understand how they independently handle your data.
14.1 92paj reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered players by email or by posting a prominent notice on the Platform at least seven (7) days before the changes take effect.
14.2 The effective date at the top of this document reflects when the Privacy Policy was last updated. Continued use of the 92paj Platform following the effective date of any update constitutes your acceptance of the revised Policy.
14.3 The current version of this Privacy Policy is always available at https://92paj.com/privacy-policy. We recommend reviewing it periodically to remain informed of how your data is being handled.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 92paj handles your personal data, please contact our Data Protection team:
15.2 Complaints. If you are dissatisfied with our handling of your personal data or our response to a rights request, you have the right to raise a complaint with the relevant data protection or gaming regulatory authority. Details of the applicable authority are available upon request from our support team.
15.3 We always encourage players to contact us directly in the first instance, as many concerns can be resolved quickly and informally without the need for a formal regulatory complaint.
Summary: 92paj takes your privacy seriously. We collect only what we need, store it securely, share it only where required, and give you clear rights over your own data. If anything in this Policy is unclear, please reach out — we are happy to explain it in plain terms.
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